The return of your order is free of charge. You only need to send an email to support@mayafreya.uk.

You have a 30-day return right from the date of receipt, provided that all products are in the same condition as when received.

 This means the products must not have been used, show any signs of damage or stains, or smell of tobacco, perfume, sweat, or similar. The tags must also not have been removed.

We reserve the right to refuse a return or exchange if the products do not meet these criteria.

You have 365 days of free exchange from the date of receipt, provided that all products are in the same condition as when received. This means the products must not have been used, show any signs of damage or stains, or smell of tobacco, perfume, sweat, or similar. The tags must also not have been removed.

We reserve the right to reject an exchange or return if the product does not meet these criteria.

We offer one free exchange. If you wish to return or exchange a product that has already been exchanged once, you will need to cover the return shipping cost yourself. You can still use our return portal, where you have the option to purchase return shipping.


Please note the following:

1. If you received a quantity discount and later cancel part of your order so that the conditions for the discount are no longer met, the discount will be void, and the value of the discount will be deducted from your refund.
2. For campaigns where you receive a free gift with purchases over a certain amount: If you return all or part of your order so that the total value no longer meets the conditions for the gift, the gift must also be returned. If the gift is not returned, its value will be deducted from your refund.